SHIPPING DELAYS

SHIPPING DELAYS

ENGRAVING

Adding engraving to an item can delay delivery by 4 weeks. All items in your order will be shipped together. If chosen at checkout, express shipping will be applied once your entire order is ready.

LIGHTING 

  • CHANDELIERS
    Each Caledonia Chandelier is a custom order and is final sale. Please allow 5 weeks for delivery. Express shipping is currently unavailable on these items.
  • LAMPS 

    Because all of our lamps are handmade, your order may take up to 6 to 8 weeks to ship. All items in your order will be shipped together. Express shipping is unavailable for orders including this item.

  • PENDANTS

    Because all of our pendants are handmade, your order may take up to 6 to 8 weeks to ship. All items in your order will be shipped together. Express shipping is unavailable for orders including this item.
    Pendants are not returnable after they've been installed.

  • SCONCES

    Because all of our sconces are handmade, your order may take up to 6 to 8 weeks to ship. All items in your order will be shipped together. Express shipping is unavailable for orders including this item.
    Sconces are not returnable after they've been installed.


Have a question? We're here to help.

For inquiries about our products, your account or orders, please reach out via phone, chat or email:

Monday – Friday: 9am–5pm EST
Saturday – Sunday: Closed

CALL CUSTOMER CARE: 800.774.5277

EMAIL CUSTOMER CARE

We will get back to you within one business day.

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