At Simon Pearce, we strongly believe that respecting and safeguarding your personal privacy is our responsibility.  This Privacy Policy outlines the type of information that is collected by us on this site, how we use and protect it.  This Privacy Policy also tells you what to do if you do not want your information collected when you visit our site, and how you can change information you have already provided to us.  We periodically update our Privacy Policy to ensure it is honest, complete, and current. 

Automatic Collection

Our web server automatically recognizes your domain name (not the email address) and records your browser and platform type, web address of the site you were on before visiting us, and any terms you may have searched on to arrive at our site.  We also record the pages you viewed on our site.

Cookies

We use cookies to record your session information.  We may use cookies to collect other information during your visit to our site, such as the particular areas you visit and the products you buy through our site.  We collect this information to better tailor our website and our products to your interests and needs.  Cookies may also be used to help speed up our future activity at our site.

Most Internet browsers automatically accept cookies.  You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit.  Refusal of cookies may result in an inability to visit certain areas of our site or to receive personalized information when you visit our site.

Third Party Cookies

Simon Pearce uses third party vendors including Google Analytics, Google Analytics Advertising features including Remarking and Advertising Reporting Features and Advertising Reporting Features, Google AdWords, RJ Metrics and KISS Metrics to understand how you use our site and how we can improve your experience. These third-party vendors may place cookies on your web browsers in order to gather information about your site visit.  This allows third party vendors to serve ads based on your prior visits to our website and allows us to tailor our marketing to those who have shown interest in our site.

You can learn more about KISS Metrics and how to opt out via their privacy policy [https://kissmetrics.com/privacy].

To learn more about Google Analytics, read their terms of service [http://www.google.com/analytics/terms/us.html] and privacy policy [http://www.google.com/policies/privacy/]. You can opt-out of internet-based advertising, by installing this plugin [https://support.google.com/analytics/answer/181881?hl=en].

Email Addresses

We use the email address you provide to communicate with you regarding your orders and other transactional matters. We may also use your email address to share with you information about other Simon Pearce products and services that may interest you. You may opt out of receiving such promotional messages from us at any time. If we do send you a promotional email, you will have the option to decline similar emails from us in the future. 

We retain information provided by you, such as registration information, transaction information (e.g., purchase dates, as well as amounts and types of purchases) and contact information (e.g., name, address, phone number).  

Mailing Addresses

If you request a catalog to be mailed to your postal address, you will be placed on our mailing list, and you may receive periodic mailings from us. If you make a purchase from Simon Pearce, you may also receive mailings from other, carefully screened companies to whom we may make such mailing lists available. If you prefer not to receive these other mailings, you can have your name put on our do-not-share list by writing to us: Simon Pearce, Attn: Customer Care, 109 Park Road, Windsor, VT 05089. Please include your name and address in all correspondence.

Telephone Numbers

Visitors who give us their telephone numbers online may receive telephone contact from our Customer Care Team regarding orders or requests they have placed online.

Children’s Online Privacy

The Children's Online Privacy Protection Act took effect April 21, 2000, and pertains to websites directed toward children less than 13 years of age. We do not collect information on any person under 13 years of age.  We ask that children do not submit information to us without the consent of a parent or guardian.

Disclosure

If required by law, by subpoena, by search warrant, by court order, or in the good faith belief that disclosures otherwise advisable, we may disclose your information.

Changes in Our Privacy Policy

We reserve the right to change or remove this Privacy Policy at our discretion.  We will post any new policy here and we encourage you to visit this area frequently to stay informed. 

Who to Contact

If you have privacy or security concerns or have any comments or questions about this Privacy Policy, please email us at customercare@simonpearce.com.  To opt out of future mailings, please contact us at 800 774 5277 or write to us: Simon Pearce, Attn: Customer Care, 109 Park Road, Windsor, VT 05089.